What Our Customers Are Saying

  • Real Stories, Real Satisfaction

    "Fast, easy, and great value! I was surprised at how quickly I received payment for my old iPhone. Highly recommend this service!"
    -Sarah M.

  • Eco-friendly and convenient

    "The whole process was smooth, and the offer was exactly as quoted. Will definitely use this service again."
    - Emily R.

  • Eco-friendly and convenient

    "I love that I can easily recycle my devices and get paid for them. It's a win-win!"
    - Mark T.

  • Feldon was very patient with the transaction

    "It is my first experience with Richard Feldon and he was very patient with the transaction and i would do business with Richard again. And highly recommended him and his company Lisa"
    - Lisa

  • The instructions were easy to follow and the transaction was quick

    "I had a great experience trading in my phone via NYC Phone Buyer. The instructions were easy to follow and the transaction was quick"
    -Jasmina

  • Easy process and great payment rate for something I had no use for

    "I've never used a website to get paid for an old phone before, so wasn't exactly sure what to expect, especially since I was getting rid of a phone with a malfunctioning screen. I got an offer that was higher than what I found on many other sites, so I chose NYCPhoneBuyer. They provided a prepaid mail label and I just had to box the phone and drop it off at the post office. Then I just had to wait and got my payment. Easy process and great payment rate for something I had no use for."
    -Pranav

FAQs

  • Yes, you can typically trade in a phone that is still under contract. However, you may still be responsible for fulfilling the terms of your contract with your current carrier. This may also impact the price of your offer

  • There may be restrictions on the number of devices you can trade in at once, but in general, there's no limit to the number of trades you can make over time. However, each device will be evaluated individually for trade-in value.

  • Yes, you can trade in a phone that is locked to a specific carrier.

  • If you change your mind before sending in your device, you don’t need to do anything. Your offer is valid for 30 days. If you’d still like to send it in after 30 days, submit a new trade in for current pricing.

  • The duration of the trade-in process depends on factors such as shipping time and inspection. Typically, it takes 2-3 business days from receipt for us to process payment.

  • Yes, your personal data is safe with us. Before refurbishing or recycling any device, we ensure that all personal data is securely erased following industry-standard practices. However, we recommend backing up and wiping your device before sending it in for trade-in, just to be safe.

  • A mobile phone trade-in is a process where you exchange your current device for cash. Instead of keeping your old phone and letting it collect dust

  • The process is simple: you provide details about your device, such as its make, model, and condition, through our online form. We'll then offer you a quote based on that information. If you accept the offer, you'll send us your device, and once received and inspected, we'll send your payment to your chosen method. I.e Cashapp, apple pay, check, etc.

  • We accept phones in a range of conditions, from like-new to heavily used. However, the value of your trade-in may vary depending on its condition. We provide guidelines to help you accurately assess your device's condition during the trade-in process.

  • Generally, you only need to send the device itself, unless specified otherwise. However, including accessories such as chargers or cases may increase the value of your trade-in. Make sure to check our guidelines for specific instructions.

  • Once we receive and inspect your device, we'll issue payment in the form of credit via your chosen method. You can choose how you would like to be paid when you complete our trade in form.

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  • Depending on its condition, your old phone may be refurbished and resold, recycled for parts, or responsibly disposed of in accordance with environmental regulations.

Ready to Get Started?

Click below to choose your device and see how much you can earn today!